Rating a product

You can rate a product once the order’s status is Order Completed. Refunded or cancelled orders are not eligible for rating. To rate a product, select Rate via the Order History tab > Select Order > Rate using the stars (5 stars being the highest > Add Photo and/or Add Video > Write a review > Submit.

Rate products to get 50 points.

When leaving a review, you should:

• Use respectful language.
• Write a truthful review based on your experience (e.g. whether item received has met expectations, how well item received matches product description on the listing).
• Showcase the product from different angles using photos/videos to help give others a clearer visual representation of the product in real life.You can take a photo or video directly via Shopee App, or upload them from your device.

You should not:

• Give irrelevant feedback that is not about the product, seller’s service, or delivery service.
• Use excessive/repeated emojis, words, or characters, which is considered spam.
• Use language or photos/videos that are offensive.
• Upload photos/videos that are irrelevant to the product, seller’s service, or delivery service (e.g. blacked out photos/videos, photos/videos that do not show the product)